"I’m trying to be both a Buddhist and a businessman."
“What’s the most difficult part of that?”
“Wanting to be successful, while at the same time letting go of the attachment to desire.”
“Isn’t that impossible?”
“You can desire. You just can’t be attached to desire. It’s about living in the moment and enjoying the attempt to realize your ideas, while at the same time letting go of the need for a positive outcome.”
"We just came back from a concert. She crowd surfed twice! She lost her wallet, but we found a Nintendo DS!"
Looking at the tactical side of community management, I see less and less focus on the ‘moderator’ part of the job, which to me is a bad sign. If there’s nothing to moderate, then there’s no community there. It means that when making product decisions these days, teams aren’t succeeding in creating fertile mediums that users can’t help but dedicate themselves to. Looked at from another standpoint, the presence of internet trolls is a sign that your platform is valuable enough that there is something to exploit. It appears we’re making fewer and fewer real communities on the internet today.
Why would we gush and coo over an employee whose misplaced priorities caused him to damage his mental and physical health, neglect his family and make his job his life, especially in an environment where the average tenure on a job is slipping below the average time it takes to earn a bachelor’s degree?
I think about this a lot. It keeps me up at night. I don’t know how to extend my empathy any further; I don’t know how to reach people who make assumptions about who I am and perhaps are afraid to approach me. Sometimes, when I’m at a conference, I get the sense that there are people who want to…